Privacy notice

Who we are

Medical Scribing Solutions Ltd (trading as MediScribe AI) is the data controller. Company number 17257837. Registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Contact: privacy@mediscribeai.co.uk.

What we collect

• Details you enter in our forms: name, role, organisation, email, phone and your message.
• Your email address if you request the governance approach note or join our updates.
• Basic technical data our hosting provider records for security, such as IP address and browser type.

Why we use it, and our lawful basis

• To reply to your enquiry and discuss the design partner programme: legitimate interests.
• To send the governance note or updates you asked for: consent, which you can withdraw at any time.
• To keep the website secure: legitimate interests.

What we do not do

We do not sell your data, use it for advertising, or add you to a sales sequence. Please do not send patient information through this website.

Who we share it with

Only service providers that host our website and database, under contracts that require them to protect it. Data is stored in the UK or EU, or elsewhere only with appropriate safeguards such as the UK International Data Transfer Agreement.

How long we keep it

Enquiries are kept for up to two years after our last contact. Mailing-list details are kept until you unsubscribe. Security logs are kept for no longer than 90 days.

Your rights

Under UK GDPR you can ask to access, correct, delete or restrict your data, object to its use, or move it elsewhere. Email privacy@mediscribeai.co.uk; we reply within one month.

Complaints

Please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes

We will update this notice when our practices change and show the date at the top.